FAQ


Frequently Asked Questions

  • How far is the hotel from downtown Boston and major attractions?

    We're located in Boston's South End, about 2.5 miles from Downtown Boston — roughly 10 minutes by car or rideshare. Fenway Park, the Freedom Trail, the Prudential Center, and the Theater District are all within a 10–15 minute drive, and Logan International Airport is about 4 miles away. Boston Medical Center is a 4–5 minute walk from our front door.

  • Does the hotel offer parking?

    We do not have on-site parking, but two convenient options sit within a short walk of the hotel. The Crosstown Center Garage at 801 Massachusetts Ave — directly across the street — offers covered hourly and daily parking, and Stanhope Garage at 63 Northampton Street (at the corner of Tremont and Northampton, a short walk from Boston Medical Center) offers daily parking at $20 per day, with a 24-hour outdoor lot. Both can be reserved in advance through apps like SpotHero or ParkWhiz

  • What is your cancellation policy?

    Reservations may be cancelled free of charge up to 48 hours before your arrival date. Cancellations made within 48 hours of arrival, or no-shows, will be charged the first night's room and tax. Prepaid and special-rate reservations may carry different terms, which are noted at the time of booking.

  • Does the hotel offer a shuttle service?

    No, we do not offer shuttle service, but public transit is close at hand. The Silver Line (SL4/SL5) at Washington Street is about a five-minute walk, with direct service to Downtown Crossing and South Station, and the Newmarket Commuter Rail station — one stop from South Station on the Fairmount Line — is equally close. Rideshares and taxis are also readily available, and Boston Medical Center is just a 4–5 minute walk from our door.

  • How do I get to the hotel from Logan Airport by public transit?

    Take the free Silver Line SL1 bus from any terminal to South Station, then either the SL4 Silver Line to Washington St at Massachusetts Ave or the Fairmount Commuter Rail one stop to Newmarket — both a five-minute walk from the hotel. Allow 45–60 minutes total. Taxis and rideshares take about 15–20 minutes.


Roundhouse Suites


Plan Your Boston Experience Today

Whether you're visiting for top-tier medical care at BMC, taking a historic family vacation, or settling in for an extended stay, Roundhouse Suites is your perfect home base. Enjoy spacious multi-guest accommodations, a prime South End location, and easy access to Downtown Boston — all in one unique historic landmark.

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